Customer Ratings Go Both Ways
- Due No due date
- Points 10
- Questions 5
- Time Limit None
- Allowed Attempts Unlimited
Instructions
Read the New York Times article “For Uber, Airbnb, and Other Companies, Customer Ratings Go Both Ways” by Julie Weed. You can find the article here: http://www.nytimes.com/2014/12/02/business/for-uber-airbnb-and-other-companies-customer-ratings-go-both-ways.html?_r=0. When you have finished reading the article, answer the discussion questions.
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